Ts and Cs

Just some of the important bits in regards to your purchases!

Please note we will always do our best to help you and pride ourselves on having 5/5 for customer reviews! 

 

Terms and Conditions

  1. We make all our items to order so once your order is placed please allow up to 14 days to receive it.
  2. You have 7 days after receipt of your item to return it for a full refund. This is subject to the item being in the exact quality you received it in.
  3. You have 14 days after receipt of your item to return it for a partial refund. This is subject to the item being in the exact quality you received it in.
  4. If you break your item we can fix it for you but this is not a free service.
  5. Our products are NOT SUITABLE for use of animals. 
  6. Our products are extremely delicate so please handle with care.
  7. Do not over stretch your items.
  8. Do not wash in the washing machine. Please follow our care instructions.
  9. WORKSHOPS - We require a minimum of 6 people to come to you and require a £20 deposit to hold the date. Final payments, numbers of attending and colour choices are due 14 days prior to the event. Failure to follow this could result in your workshop not taking place.
  10. If you are attending a workshop at our HQ we require a £20 deposit to hold your space. Final payment and colour choices are due two weeks prior to the event or we cannot guarantee we have the colour you would like in stock.